RCN Internet seems to be doing things right when it comes to their service. The only common complaint seems to be the variation in pricing and package availability across service areas however this is often a result of the existing infrastructure limiting services. That said, on the whole, customers are satisfied and hold RCN in high regard. Something that is rarely seen among ISP providers. So, if you live in an area where RCN is available, try getting their higher tier plans with a 2-year price lock promotion, and you’ll enjoy a quality service with no lag or disconnects at the best rates you can hope for.