I work remote in a very beautiful side of the country in Lake Tahoe. However there’s no high speed internet connection in my area. We found Blazing Hog as our solution and I’m very happy with their product because this allows me to work remotely without any lag to access our network in the office, my shoretel works great and I can still stream videos on my TV.

As for customer support, I can tell they are still in the process of improving it but I have no complaints about it. One must have to be just patient and they will get back to you and will resolve the issue.

So far this service is a breath of fresh air for our area. We either had to use the only wired internet provider in our area which uses DSL and is always going down or use Satellite internet with data limits. This service is pricey but I wanted consistency.

I have had this service for a few months now. From day one I was having problems with the signal. I called customer service and they took my number, less than 30 minutes later I get a call from Buddy. He was very helpful and went above and beyond what was necessary to help me. I live in a very remote area of Texas and cell phone signal is slim at best. I bought a mid-grade cellphone booster and 100′ of low lose RG11 coax cable and properly installed all of it. I went from 1 bar to 5 bars on my modem and my internet awesome now. The weather hasn’t interfered that much at all. I am very satisfied with Blazinghog and I am recommending Blazinghog yo everyone that has satellite internet service.

Blazing Hogg is not so blazing. They just take the signal from the network provider like T Mobile or AT&T and use the carrier speeds in your local area to be used at home. Honestly you can run off a hot spot on your phone and save yourself $100 a month. The speed varies I usually get an unstable 1-3 MB/s. With a cell phone booster 4-5 MB/s. Save yourself some money and dont use this service. Going to be looking around in my local area for something cheaper and possibly get 10 MB/s stable signal. Elko internet sucks however this is not the solution I would go with.

Ok, this may be rather lengthy but it is definitely worth the read if you are looking for honest and true feedback about Blazing Hog internet service. Sometime back in May, I, as well as my son, wrote a very nasty review and several rather nasty comments about this company and I would like to take this opportunity to not only publicly apologize for my bad review, but to also retract what I said because I was way too quick to judge and my harsh words about this company could not be further from the truth. I, like many of you, when I wrote my bad review was extremely fed up and angry that I didn’t get instant gratification when I called customer care. I was beyond livid when I had to call several times because no one had called me back immediately. Who wants to pay for something and wait anxiously for it to arrive and it not work as it should. I don’t know about you, but that just set me off in a tailspin of fury and then to couple that with not getting an instantaneous response back from the customer care department, livid does not adequately explain how furious I was, hence the very harsh blasting on Facebook and the bad review. Obviously, when someone writes a rather harsh review about a company and pretty much dogs them out then takes the time to come back not only to apologize and set the record straight, but to give a true and honest review so others who may be looking for another option for internet service won’t just read all the bad comments and say no way not even going to give them a chance because I am writing this rather lengthy review to tell you it would be a huge mistake. Of course, not everyone is going to be happy with EVERY single service, product, company, item, etc. that you purchase or come in contact with and that’s okay, some are valid in their reasoning and some are not, such as life. I live in a VERY rural area of Mississippi where internet is not the easiest to come by. Sure, you can get ViaSat internet, but talking from experience, I WOULD NEVER RECCOMMEND it to anyone, especially if you are concerned with data caps and you have children in the house who love to game, stream movies or watch you tube like my kids because I can personally guarantee you and this is speaking from first hand knowledge, you will DESPISE them. We had ViaSat installed and within two days, they said we were over our data cap by 750. That is near impossible in TWO days to blow through that much data beings we were not even home hardly at all in those two days and we did not update anything or use anything that would require that much data. And, talking to their customer service department was a NIGHTMARE because I was NEVER connected to someone that spoke English and if by chance I did get to someone they were absolutely no help; therefore, I was stuck with paying a very high bill for HORENDOUS internet service that did nothing but buffer. So, imagine how excited I was when I came across Blazing Hog. I was absolutely convinced that they were the answer to my prayers and I am here to tell you, YES they are!!!!!!!! Patience is a virtue and let’s face it, a lot of us sadly don’t have much of it at times. If I had only been patient enough to wait for someone to call me back from Blazing Hog, I can pretty much guarantee you the first review I wrote on this company would never have happened. I am not going to negate what others have said in their reviews because everyone has their own experiences, nor will I try and make things seem like they are all peaches and lollipops when going through customer care. But, what I will tell you, if you have issues with your modem or something isn’t working properly or you have questions or whatever the case may be, I PROMISE if you are PATIENT, the techs WILL call you back and in most cases it’s a fast fix to whatever the issue you may be experiencing. If Blazing Hog did not feel so strongly about their product and service they offer, they would not give you a 30 day money back guarantee. Think about it, they would be losing money and would never be profitable if the service sucked. My issue was a little more complex because I live so rural and thankfully, I had the pleasure of working with the Fireman, AKA Buddy. Buddy was a godsent to me because he was able to diagnose what issues I was having and got me up and running. Buddy is the man for sure, but ALL of their technicians are just as capable and qualified to get you up and running if Buddy is not available, so please don’t call customer care and ONLY request to speak with Buddy because I promise you with all certainty, that all the techs are excellent at what they do and are extremely friendly and would never speak down to you because you may not understand some of the technicalities. The Blazing Hog techs are there with one goal in mind, and that is to provide you with the best possible internet that may be available to you. I am running with speeds of anywhere from 55-69 downloads and 25, sometimes 33 uploads with a ping of as low as 29 to 35. We are able to stream all at the SAME TIME, the firestick, amazon prime videos, you tube on the laptop, 3 cell phones, AND most importantly because I am sure many of you reading this want to know about gaming.. MY SON CAN FINALLY GAME!!!!!! He is able to game with absolutely no issues on PlayStation 4 (even with a nat 3) with NO LAG or if there is any, it is so slight you barely notice. His friends who have U-verse and lag, have said our connection is faster than theirs with virtually no lag. He hasn’t been able to get onto x-box one yet, but working on that. He was able to update his system in less than an hour that would have taken him several days (when we had AT&T DSL many years ago). He also was able to download several games for both systems in rapid speed. One of his games said 7 hours and 54 minutes to download and when he went back to look how far it had gotten, it was already downloaded in less than 17 min. Every game he installed was downloaded in virtually no time. To gamers, this is huge and to ones who have data caps this is equally just as HUGE. I can not say enough how very happy I am with Blazing Hog and I would absolutely recommend them to anyone. I have absolutely no stake in this company and I gain nothing by writing this review; therefore, I have no reason to blow smoke or try and get you to buy this service. This review is from my own personal experience with Blazing Hog, their customer care, and technicians. I feel so strongly about their internet service and all its capabilities, I felt compelled to come back and retract my original post and give a 100% honest review. I sure hope this review will and can help those who may be on the fence about them. I promise if you just have a little patience, YOU WON’T BE SORRY and that is as real and honest as it gets!!!!!!! Thank You, Blazing Hog and a very special thank you to Buddy for all you do. THANK YOU for FINALLY providing GREAT internet service to myself and my family!!!!!!
Sincerely,
Vicki Miller & Family

It’s been over a month since I started calling to try to get assistance to ensure it was all set up right, and over two weeks since I sent an email to try and get the payments straightened out. So I’m none too pleased with the customer service at all.

The internet service is mostly good. Right at the moment, everyone with CenturyLink is down, but I’ve still got net. The LAG is the main issue – there’s way to much lag in the games. When even MINECRAFT lags, well….

This is my second review after have Blazing Hog as my internet provider since May. My fist outage happens two weeks into my trial period because of some ATT sims being deactivated by ATT. After a few days, I was sent a new sim and after a few hours, the modem came back online.

Since May, it has been working great…until 8/6 and is still down as I write this. Again this is because of sim deactivation. The bad part is the customer service that handles this. You can NEVER reach Tech support only an answering service. Blazing Hog are at the mercy of ATT and are not equipped to handle large outages in a timely matter. I want to give them a chance but the lack of communication is frustrating. As a customer, I need more feedback as to why I’m paying for something that isn’t worked by!

This service is GARBAGE. I was told by the sales rep I would get 36 ms ping!!! I GET 70-90 ping!!! When I called to ask about it, they said that it’s not guaranteed!! Don’t buy this crap I’m jumping through HOOPS right now to get my refund!! DO NOT – D O N O T use this service!!

This is crap. My son purchased this and when we got it it did not work. We tried calling and they said tech support would call within 24 hours, 2 days later still no response. You cannot talk to anyone. I would suggest going somewere else. If a person has a problem v with their bill, well good luck on getting thru. I would not recommend this to anyone. We are contacting a lawyer

Was a happy customer until they sent out tons of cards to customers that didn’t work from AT&T.
There are many complaints now about the non existent customer service.
I would highly recommend you avoid this scam at all costs.

I would like to know if this company runs out of their moms basement, the worst customer service ever I can’t even log into my account online new Sim cards don’t work and customer service hasn’t called me back in over a week. Time to move on. After reading these reviews if you go with this company you’re an idiot! I wish I Had!!!

Was very excited about this and ended up very disappointed. Had very poor service. 3mbp, was almost like dial up. I was promised it would be at least 25mbps. Have spent 5 hrs trying to get ahold of someone about return with no luck. Was also told it was 100% refundable for 30 days but looks like I will have to shipping on something doesn’t even work. Also as I was trying to find how to return it, it shows 14 days. Was told 30 days on phone. BEWARE

We have had the service several months and we’re very pleased with the product We had been stuck with slow, overpricedand satellite service for years. Everything was great until about 2 weeks ago. They sent us a new Sim card and it did not work so they are mailing is another one. The signal seems to have slowed down and not sure what is going on. Hope they can get this corrected, surely don’t want to go back to awful satellite service, especially after buying the equipment from them.

Received new SIM almost 2 weeks ago, It didn’t work. Had to put old card back in. Was told a new chip being sent. Still haven’t received chip however, my internet has been down 41 hours. Was told last week new sim be here today, Now i get an email says tomorrow. Interesting that Michael M above gave Blazing Hog 5 stars on all categories at 9:47 this morning at about the same time I get an email from Bruce stating my sim will here tomorrow. They said someone would call me in 24 hours. Hasn’t happened. Take a message LOL It is so frustrating to leave a message with a call center, and no one seems to get the message? Ready to cancel. This is the most pathetic customer service i have encountered in a long time with any company. I paid $300.00 to sign on with them, and pay $100.00 per month. And have 2 bars living 2 miles for the tower/ They told me if i wanted faster speed , to spend money on an antenna. The one suggested was $285.00 thru Amazon.

All sales, no service. Called the mainline twice and have gotten nowhere. Posted on facebook page and nothing. Bad speed of 4mbps which is expensive for $100/mo. I even added the Weboost Home 4G. In fact, that was the only way I got any bars of service at all. Currently I am working on cancelling but that seems to be difficult as well. I’m starting to think that a call to the FCC and complaints directly to BlazingHog partners like TMobile are in order. What upsets me most is during my phone call the “agent” who is supposed to tell you your coverage area when I pressed about at least getting 20 mbps which is double what I get with Centurylink, she affirmed that I would be getting that kind of speed. So what actually does blazing hog give you? A netgear modem LB1120 and a tmobile card. Thats it. Make sure you keep all things in pristine order or according to (https://blazinghog.com/returns/) you may not be able to get a refund at all. Considering that the service portal is broken, getting a service ticket in there sounds impossible. No returned emails, phone calls, or facebook messages (the page responded privately is a bot). Don’t go with this service. The facebook page says it all. Customers don’t get callbacks, they’re ignored. Same boat. Not great.

Ordered this service was told would have great service in my area. Told price gave information to set it up and told would get equipment in 4 to 7 days. Never received anything. Called customer service for a week with no answer or call back then when got to talk to someone they claimed they have my order but not my payment information and that service wasn’t available in my area.

People on phone nice. Took a new wi-fi router and antenna, about 200. In extra equipment to get signal. First techs were helpful, later never returned calls. Service was OK. Then someone calls tells me they need billing info on an account that was pre-pay 5 months. SCAM, I think ,hang up, call the service and report 3 times , finally talk to Brian, (billing) he wants sign up money. For messing up a pre pay account. They made an error and want to charge me for it. Still dealing with it.

This company has the worst customer services on the entire planet! When I called which was very often, I had to leave a message with a call center and was told I would get a return call within 24 hours. I never got return calls until I finally said to cancel my subscription and then the calls and emails came in to beg not to cancel. Now, after being told that AT&T dropped Blazing Hog (I understand why) I can not have service with them, but I’m still being charged every month even after many calls, emails, legal action, etc. Buyer beware with this shady company!!!!

I ordered internet through blazing hog yesterday morning and was charged $317 for the modem, sim card and 1st month service. The next afternoon I receive an e-mail stating I’m too far from a t-mobile tower to receive service. So now I get to wait 3-5 business days for a refund check to pay my credit card bill with for a service I was NEVER provided! Why do you advertise using verizon and at&t towers as well as t-mobile? I have a tower less that a mile from my house. I could not be less satisfied with the customer service side of this company!

I am really grateful to have high speed internet in an area where there is not many options. I am impressed with the blazing hog service and it’s generally extremely reliable. I have a verizon card which tends to go down once a month, but I have been in contact with customer service and they generally get someone to call me back within 24 hours. I know it seems like a long time to wait but I really like the internet and there is not much interruption when I am using it. I can stream multiple devices at once. Just want to say a quick shout out to Bruce, for helping me out.

If you want the worst company and customer service on earth then give these people a call they do not have customer support and there billing company is a dead end number as well if you don’t believe us call there number and hit number 2 before ordering your service to find out for yourself and the boxes get shut off constantly by AT&T

Product is great for us.
CUSTOMER SERVICE IS AWFUL!!!!
They are kind and helpful once you are able to talk with someone.
If you get this service,be ready to make multiple phone calls for multiple days
before you are able to get any help.

Goes down frequently. No customer support at all. I don’t know why they bother to put the tech support phone number on the web site. I have called three times and only spoke with one perosn who said to expect a call back. They never called back. If Ihad an alternative I would take it. I am looking. Very over rated and under performed. Never got anything clse to the speed they promised. On a good day I get 8 up and 8 down. On a bad day it just stops and I have to re-boot the device. I would like to have a conversation with them but they never answer the phone.

Although the Blazing Hog internet didn’t work out in my situation the customer service was very good in my opinion, if I didn’t get a hold of them on phone call, they always called me back within a short time. When I determined after about a week, that I was not going to be able to keep Blazing Hog, Due to changes in my situation, they promptly gave me a full refund.

My wife and I ordered Blazing Hog Internet on Feb 26th with Cindy. March 4th (seven days later) we called back and talked to Grant. Our order had not been sent out. The money was collected but no service. Now on the 7th the best we can hope for is to get it on the 9th, 12 days after we ordered. My wife and I had our service turned off with the other company, based on the assurances we got from Cindy. I would suggest Cindy and Grant should try delivering pizzas but I wouldn’t do that to pizza lovers .

I live in a rural area & was promised that I would get the same speed as a person in a nearby urban area. WRONG!! The administration of this company isn’t interested in providing good customer service. Please don’t try this company – the sales department promises what the company and customer service can’t deliver. To top it off, they don’t care that you’re unhappy with their product or service.

I,ve had this for a little over a month and it’s been down half of that time, it worked fine when it worked. They had me change the sym card and it worked for a few days and then went down again and you spend alot of time on the phone and can’t talk to a person! You can talk to someone that wants to sign you up for new service and they will insist that their product is working wonderfully.

As other reviews have stated, if I can warn anyone who might read this – DON’T get Blazing or as we call it “Dead Hog.” We’ve had so many issues that they’re hard to list but I will give you a general idea of what we’ve dealt with in 6 months:

1. We have GREAT download speeds.. but that does you no good if your ability to “talk back to the servers” is no good. Our download is on average 27mps – which isn’t bad for WiFi, our upload 6. As a result we can get onto a game (MMO) on average for about 2 mins then we get booted or it takes minutes to log on just depending on where the cycle is.

2. They canceled our account for some reason to which they don’t even know why they closed it and it took them 2 weeks to figure out out. So far if we had to add up all the days we haven’t had internet I’d have to say at least a month out of the 6 we’ve been with “Blazing Hog.”

3. There is NOOO customer service. Its all done via text. As a result you wait days for a response..or in our case they said they would were checking on something mid text conversation and that was the last we heard from them – UNTIL both myself and my husband started posting on their sales facebook page.

Now, you might think it won’t happen to you.. but we’ve purchased a top of the line antenna, cell boosters, new cables, router etc.. all at a significant cost.. nope still the same ol’garbage. I know most who live out away from cities don’t have too many options but I would highly recommend finding some other alternative.

Good luck getting a live operator after the sell. We bought this because we have weak tmobile service at our home and wanted the at&t sim card just as a back up. Left numerous messages becasuse they sent us the tmobile sim card instead of the at&t which does me no good, and no return call. Some point some ahole did text. What is this country coming to when customer service is a text? To me that is shi**y customer service. Let’s just see how long it takes for a refund.

Terrible. this is what they sell:
BLAZING HOG INTERNET
4G LTE WIRELESS INTERNET THAT WON’T SLOW YOU DOWN

27 Mbps Average Speed
No Data Caps!
Low 36ms Ping!
Game, Stream & More!
What I got was 6.7Mb download speed and upload speeds in the Kb range. This, despite having a strong cell signal on my modem. Furthermore, it is impossible to reach customer service. I have left multiple messages. The best I got was to email support@blazinghog.com. Don’t even think about contracting with this company. Run!

Basically, they are selling you an overpriced wireless modem you can buy online anywhere. (Netgear). The sell it to you for three times the price. They are apparently working in the grey area with AT&T because AT&T periodically throws all their sim cards off their network and they try to push out new ones. Basically, if you want 4G that will be throttled most of the time and spend 50% of the time down then this is for you. They are basically selling a $40 service you can get from AT&T yourself for $99 dollars a month…and it’s pretty unreliable.

I’ve used for over two years only problem they have is their support, when you go down you should contract another internet service provider to use until they get it fixed. They have been down two major times since I started using them. First time was three days before somebody contacted me, this time its been a week and all i get is only stupid text messages that tell you nothing! ABSOLUTELY THE WORST CUSTOMER SERVICE I’ve ever seen. I qualified to say this because I spent 15 years in network support for AT&T. if you don’t believe me try to call their customer support line and get someone to answer the phone and it will never happen. All you get is a damn recording that give you a message that’s a month old! Leave your number But don’t expect a call back. You might wanna try it before you subscribe to their service, if you wait for a call back before you sign up you will never be a customer of Blazing Hog.
But if you call to PURCHASE the service they will ANSWER the call IMMEDIATELY! They like getting your money but they don’t they don’t spend much on support.

I have had no service for 3 days now and cannot get a hold of anyone. This customer service is horrible. I work from home and have been since before the Covid hit and had no problem up until now. I call them and no one answers. We texted them a day and a 1/2 ago and no response either. This is the worst customer service and all though the service is good we will have to find another carrier. This is horrible and I do not recommend them to anyone.

The internet is good however the speeds are not great unless you get antennas in very rural areas. So far we like the company but they told us we would have no commitment but on their website it says 24 month agreement so idk on that for sure. Also they don’t bother telling you that they sign you up for some technical support stuff and after 30 days they start charging you and we had no clue who that company was. I called and that’s when I found out they sign you up without telling you. So if you don’t want random charges be sure to tell them no or call that company and cancel

As so many others have stated already, this company cannot be trusted. All sales, no support. Was told I could use the Mofi modem I already had, their service worked a short time, then I was sent multiple SIM cards, with multiple excuses, then was just cancelled and they blamed the modem I was using (which of course they told me I could use originally). I use this modem still today, with service from another company, so it was never the problem. With the cancellation, they promised a full refund of all the money I had spent with them, but as you probably guessed, that never happened. And they don’t answer emails or calls. They actually sent me a customer service survey, but of course never responded to my issues. Blazing Hog are liars and thieves. Stay away.

My star review is based on prior Blazing Hog service when ATT was an option. My service was terminated due to continued disagreements between Blazing Hog and ATT. ATT’s argument was people are using too much date. Well, guess what? People are stuck at home during this covid “crisis” which has become the standard excuse for companies NOT doing their job on anything other than billing, kids are doing virtual school online, the stores are empty or closed and everything you try to buy is out of stock but they tell you that you can go online to purchase, kids are playing games and watching movies so yes, people are using more data. I purchased another “unlimited” package with 600gb which is more than enough for my needs from BH, this time with T-Mobile. $364.93 was paid when the order was placed and almost a week later I finally got the equipment which appears to have been returned from another customer. There are priority mail tapes all over the box and part of the outer skin of the box is stripped from tape being removed. The worst part of this is that the SIM card that was installed in the modem is dead and there are no passwords included just the SIM. I am into my 4th day of leaving messages with the customer service numbers, none of which have been returned and I have tried to open the help page on the site only to spend time filling out all the things there and describing my issue them when I hit submit, it just sits there. It will not submit so they have no record of any issue. Repeated customer service calls are apparently ignored unless there is such a huge backlog of calls and only 2 or 3 agents there to handle them.
I’ll have to say, the service was great before and I was hoping that the switch to another carrier would solve the problem but the thing is, when you have a problem there’s no way to resolve it. As far as some of the comments on billing that I see above in other posts, I offer this suggestion. I’m going to pack this mess up, purchase a mailing label with a tracking number and signature required for delivery then contact my bank to reverse the charges and cancel the recurring payment. That should take care of any billing issues. I feel like I got hit for the $199.00 charge for another modem when I said originally that I still had the one I purchased less than a year ago. It seems all that was needed would be to get the SIM card from the new carrier and link it to the modem but who knows?

Purchased in april got 1.64 download canceled service and am still waiting for the return info at this point I dont think it matters I believe they have stolen 399 dollars from me and i wont get it back
Been trying for months to get the refund info you are unable to even get ahold of the company for technical support received a call from the sales department for blazing hog yesterday and they wouldnt give me the info needed or turn on my equipment unless I paid another 160 dollars

Service started out great and then went to terrible. Problem is when you just want to talk to someone all you get is the email for cancellations. There is no one to to talk to. Everything is either a text or email. No explanation just cancel if you don’t like it. Yet there is no recourse for your initial investment of the equipment.