Infinite LTE Data Wireless Internet Review 2020
Pricing & Packages | Modem & Router | Features | Customer Service | Recommendation
Infinite LTE Data is an MVNO (mobile virtual network operator) that offers high-speed internet via 4G LTE technology based on T-Mobile’s network. They state that their mission is providing affordable and unlimited internet to niche and underserved markets, mainly focusing on rural and suburban areas where wired options are spotty or completely unavailable. They offer a single plan but have lower-priced options for those who choose the three- or six-months prepay options.
- No hard data caps
- No contracts
- Fully mobile
- Deprioritization practices for heavy users
- Not available everywhere; some areas might have spotty service
Packages and Pricing
Infinite LTE Data has a straightforward setup with its pricing plans. In fact, it offers a single plan for all its users and gives a few prepaid options that bring the cost of the plan down.
The Unlimited Data Plan
Available for $69.99 per month, with all fees and taxes included. You’ll get this price when you choose the month-to-month option.
Prepay 3-month option:
You get a $5 monthly discount and pay $64.99 per month, which will be charged $194.97 at the beginning of the three-month cycle (saving you $15).
Prepay 6-month option:
You’ll have a $10 monthly discount and pay $59.99 per month. You will be charged $359.94 at the beginning of the six-month cycle (saving you $60).
BYOD Unlimited Hotspot Plan
There is also the BYOD Unlimited Hotspot Plan that costs $79.99 per month where you can purchase the SIM card to be used as a Micro or Nano card, and use your own device as a hotspot. Infinite LTE Data recommends either Alcatel or Samsung tablets be used for this option.
Be aware that the Netgear Nighthawk MR1100 is listed as an incompatible device on their pages, and most other similar devices won’t work either. This is because this particular plan is intended for devices running on GSM networks only (smartphones and tablets exclusively).
Network Management and Performance
Infinite LTE Data doesn’t mention any figures as far as their upload and download speeds go. But they do state that the speeds are dependent on a multitude of factors, such as distance from the tower, terrain, and other factors which will have a big impact on the actual speeds you get.
They also mention that any hotspot devices more than 3 to 4 miles away from the towers will start losing stability and therefore speed too.
It’s also interesting to note that they do not guarantee speeds and refuse to sell plans in areas with lower signals as they just won’t be able to provide a good service. This is decent transparency from a provider.
As for data caps, Infinite LTE Data states they have no hard data cap, but this doesn’t mean there aren’t limitations to worry about.
The biggest limiting factor is their policy to deprioritize users after they exceed 50GB of data. They do state however, they will only deprioritize these users if the towers in the specific area are experiencing congestion. On the other hand, they will not be deprioritizing you if you stay within the 50GB limit (even if the tower is congested).
Infinite LTE Data emphasizes heavily that deprioritization and throttling are completely different, and that users will never be throttled to 3G speeds. It also specifically states their plans aren’t meant for super heavy use of streaming services or online regular gameplay.
One thing Infinite LTE Data are particularly vocal about is how practical their services are for those who are often on the move: RVers, boaters, truck drivers, etc. As long as there’s good LTE or 4G signal, you’ll be able to get their services.
Infinite LTE Data is transparent about the additional costs and lists all fees on their website. They are also listed during the purchasing process, and you will be able to review all of them before confirming the purchase.
All sales fees and taxes are already included in the prices listed on the website, but you will have to deal with two additional ones: delivery fees, and a start-up fee. So, for the first payment, you’ll be looking at these costs in addition to your plan fee:
- A $75 one-time activation fee: for setting up a new account and activating the SIM card.
- A $15 fee for insured-priority mail through USPS.
Your Modem and Router
Before you can start using their services, you will have to choose which type of device suits you best. Infinite LTE data offers a USB AirCard, a modem+router combo, or a tablet that can act as a hotspot.
The Alicorn USB AirCard
The Alicorn USB AirCard is available for a one-time fee of $99. This is a standalone hotspot that provides you with mobility, making it an ideal option for those who are traveling a lot. The AirCard comes with two TS9 ports, so it can be connected to an adaptor and an outdoor antenna.
The SIM card is preactivated, so just plug in the AirCard to the device and enjoy unlimited 4G internet anywhere with a good signal. It can be used on any device with Wi-Fi enabled, including Firestick or Roku.
It uses LTE bands 2, 4, and 12 to provide superfast speeds, uses strict NAT settings, and can provide a Wi-Fi radius of up to 1,000 square feet.
While it can be used on any device with a USB slot, it can be turned into a hotspot as well. For that, you’ll need a phone charger that is over 5V over 1amp output. Simply plug it into the USB slot of the charger and you have a hotspot. Infinite LTE data warns not to use any chargers that are using 2amp output or higher, as this might damage the device.
Alicorn with Onyx Bundle
The cost of the Alicorn With Onyx Bundle is $179.98, and for that price, you’ll get the Alicorn and Onyx that function as a modem/router combo. All you need to do is plug the Alicorn into the Onyx USB port and that’s it. The SIM card in the Alicorn is preactivated, and it runs on LTE bands 2, 4, and 12 to provide fast speeds.
It’s a good solution for those looking for a Wi-Fi solution that covers the whole home. The Onyx router can help you expand the radius of the Wi-Fi to 4,500 square feet, with a strong enough signal to go through the thickest of walls and floors.
In addition, the Onyx comes with five 1GB ethernet ports, giving you the ethernet connectivity for those devices that require a stable signal. The Onyx runs on a WRT firmware program ROOter, which makes networking to the Alicorn easy and makes the Onyx highly customizable.
Note that the Onyx only has strict NAT settings that might interfere with some games.
Touch Screen Tablet/Modem with Stand
The unlocked Alcatel A30 tablet/modem with a flexible stand is available for a one-time fee of $140. It runs on Android 7.0 Nougat and can be used as a hotspot modem where you can connect all devices. The Wi-Fi radius covers most homes.
The tablet has a Qualcomm® Snapdragon™ 210 1.1 GHz quad-core processor, 2GB of RAM, and an internal memory of 16GB but can be expanded to 128GB with a microSD™ memory slot. The tablet comes with a folding stand that makes it easy to use once you find a good spot for it.
Features and Benefits
14-day return policy
You can test Infinite LTE Data service packages for two weeks without any risk, but note that the 14-day period starts with the date of purchase, not the date you receive the package. You’ll get a full refund for the gear you ordered, but the refund doesn’t include the activation fee!
No hidden costs
Infinite LTE Data is very straightforward about the actual costs that you’ll have to deal with, either on a month-to-month basis or the three- or six-month prepaid basis. Your bill won’t go up with additional fees, and you can cancel anytime you want.
If you have a tablet that supports the hotspot feature, you won’t have to buy any of their devices. Instead, you can order the SIM card only and pay on a month-to-month basis for the service giving you more flexibility which is ideal for frequent travelers.
After purchasing the payment plan and equipment from them, you’ll get a letter that will have all the information on billing and technical support, in addition to setup instructions and password info.
Their support is US-based and customers can get a hold of them by calling them via phone, but the phone number is not listed on their support web page.
They do mention the number is only sent as part of the equipment package, but they do list the number 505-926-1725 on their SIM card–only web page which is slightly confusing.
The business hours during the week are from 9:00 AM to 5:00 PM, and they are closed over the weekend. Alternatively, you can reach them by sending an email to [email protected] or via the request form they have on their support page.
Customers are fairly satisfied with the service, and the only issue that is mentioned in reviews is signal issues in areas that have a lot of interference signals. Which is something Infinite LTE Data are transparent with anyway.
Ways to Save on Infinite LTE Data
Instead of paying month-to-month, you can choose to pay for three or six months of service in advance. This will save you $5 to $10 per month, which doesn’t sound like a lot but can be between 1 and 2 months free per year.
Use your own device
If you have a compatible tablet, you don’t have to order their hardware which saves you money and you can just pay for the SIM card–only plan.
Check coverage first
You should only choose Infinite LTE Data if you are sure you have a good signal in your area. Otherwise you should opt for another service provider who can give you better options. Find out whether you have coverage in your area using the coverage map.
Infinite LTE Data is a great option for those who are on the move, spend a lot of time traveling and don’t use data-heavy applications. The hotspot devices they offer are decent for an average household and as far as rural internet providers are concerned they are fairly competitive on price.